Effective Date: June 11, 2026
Refund Policy for Morrowbiz Inc.
At Morrowbiz Inc., we are committed to delivering high-quality digital services and maintaining long-term relationships with our clients. This Refund Policy explains how refunds are handled for services purchased from Morrowbiz Inc.
By purchasing our services, you acknowledge and agree to the terms outlined below.
Nature of Our Services
Morrowbiz Inc. provides professional service-based solutions, including but not limited to:
- Web Development
- Mobile App Development
- Search Engine Optimization (SEO)
- Digital Marketing
- Social Media Marketing
- Paid Advertising & PPC Management
- Graphic Design
- Website Maintenance
- E-Commerce Solutions
- Customer Support Services
- Web Hosting Management Services
- Consulting and Related Digital Services
Because our services involve time, expertise, planning, consultation, strategy, development, design, and implementation, they are not considered physical products that can be returned.
No Refund Policy
All payments made to Morrowbiz Inc. are generally non-refundable.
Once a project, consultation, development task, marketing campaign, support service, or any other service engagement has commenced, payments cannot be refunded.
This policy applies because:
- Resources are allocated specifically to each project.
- Professional time and expertise are invested immediately.
- Services are custom-tailored to individual client requirements.
- Digital work products cannot be returned once delivered.
By engaging our services, clients agree that completed work, partially completed work, ongoing services, consultations, strategy sessions, development services, and marketing services are non-refundable.
Client Satisfaction
Although our services are non-refundable, client satisfaction remains extremely important to us.
If a client is dissatisfied with any aspect of our services, we encourage them to contact our team immediately.
We will make reasonable efforts to:
- Review concerns
- Investigate issues
- Correct legitimate errors
- Provide reasonable revisions where applicable
- Offer technical assistance
- Work toward a mutually acceptable resolution whenever possible
Any corrective action, revisions, or accommodations are provided at the sole discretion of Morrowbiz Inc.
Third-Party Services and Products
Many client projects require third-party services, including but not limited to:
- Web Hosting Providers
- Domain Registrars
- WordPress Plugins
- Shopify Applications
- SaaS Platforms
- CRM Systems
- Email Marketing Platforms
- Advertising Platforms
- API Providers
- Software Licenses
- Cloud Services
Morrowbiz Inc. does not own, control, or operate these third-party services.
As a result:
- We cannot guarantee their performance.
- We cannot guarantee their availability.
- We cannot guarantee their pricing.
- We cannot guarantee their refund policies.
Refund requests relating to third-party services must be directed to the respective provider.
Third-Party Fees Are Non-Refundable
Any fees paid for third-party services are not refundable by Morrowbiz Inc.
Examples include:
- Hosting fees
- Domain registration fees
- SSL certificate fees
- Premium plugin licenses
- Software subscriptions
- API usage fees
- Advertising spend
- SaaS subscriptions
- Email platform fees
- Cloud infrastructure charges
These fees are governed solely by the policies of the third-party provider.
Any refund approval or denial remains the responsibility of the third-party provider.
Web Hosting Services
Morrowbiz Inc. may provide hosting solutions or hosting management services on behalf of reputable third-party hosting providers.
Clients acknowledge that:
- Hosting services are supplied through third-party infrastructure providers.
- Hosting fees are generally non-refundable.
- Hosting provider policies control all hosting-related billing matters.
While we will gladly assist clients in communicating with hosting providers and resolving technical issues, we cannot issue refunds for hosting services provided by third-party companies.
We are not liable for:
- Hosting outages
- Service interruptions
- Server failures
- Data loss
- Security incidents
- Hosting provider billing disputes
- Hosting provider policy changes
Client Delays and Project Abandonment
Clients are responsible for providing required materials, approvals, content, credentials, and feedback necessary to complete a project.
If a project is delayed due to client inaction, non-responsiveness, or failure to provide requested information, refunds will not be issued.
Projects abandoned by the client remain subject to the original payment terms.
Chargebacks and Payment Disputes
Clients agree to contact Morrowbiz Inc. directly before initiating any payment dispute, bank dispute, or chargeback request.
We are committed to addressing concerns professionally and fairly whenever possible.
Submitting a chargeback for services already delivered, partially completed, or actively being performed may constitute a breach of our service agreement.
Accepted Payment Methods
Morrowbiz Inc. does not process payments through its website.
We do not use online payment gateways, merchant processors, or card payment systems such as Stripe, PayPal, Square, or similar services.
Accepted payment methods include:
- Business Check
- ACH Transfer
- Domestic Wire Transfer
- International Wire Transfer
- Zelle
- Cash Payment
Cash payments may be made directly at our office:
Morrowbiz Inc.
405 Cardinal Dr
Bartlett, IL 60103
United States
All payments must originate from lawful and legitimate sources.
Policy Changes
Morrowbiz Inc. reserves the right to update or modify this Refund Policy at any time without prior notice.
Any updates will be posted on this page along with a revised effective date.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
Morrowbiz Inc.
405 Cardinal Dr
Bartlett, IL 60103
United States
Website: https://morrowbiz.com
Email: [email protected]
We are always happy to discuss concerns and work toward reasonable solutions whenever possible.